V12 Retail Finance – Commitment to Customer Service
V12 Retail Finance is a UK specialist provider of Retail Point of Sale Credit, providing finance to customers of a range of retail partners for over 20 years through an online processing system. All colleagues in V12 have worked together to ensure that the customer remains at the heart of everything they do.
The year of the customer initiative has brought their customer focused value to life, enabling staff to understand who their customers really are, their needs and how everyone’s role can impact them. By investing in the right people, they know they are constantly adding value, this is backed up by their award for ‘Investors in People Gold’.